Knowledge Base

  1. Leads 

    1. Third Party Syndication Common Lead Email Issue
    2. Not Receiving Lead Emails - Troubleshooting Steps
    3. When I forward lead notifications to my agents they are not able to claim the lead
  2. Account 

    1. Adding a YouTube Video to your listings
    2. Update Default Cities / Neighborhoods
    3. Unclaimed Leads Explained
    4. Upgrading and Downgrading a Paid Account
    5. How do I change the name of my Account?
  3. Listings 

    1. Correct a Listing's Map Information
    2. Merging Two Landlords' Listings
    3. How do I access shared listings on YGL?
    4. Email Multiple Listings
    5. Who can view my listings?
  4. Add-On Services 

    1. Credit Report Service
    2. Data Entry Service Policy and Procedures (IL & MA Only)
  5. Developers 

    1. One Time Data Import - Landlord CSV File Specifications
    2. One Time Data Import - Buildings CSV File Specifications
    3. One Time Data Import - Listings CSV File Specifications, with Separate Buildings File
    4. One Time Data Import - Listings CSV File Specifications, without Separate Buildings File
    5. API General Info
  6. Miscellaneous 

    1. Helpful Tips on Creating a Website
    2. Recover Deleted Landlord or Listings
    3. Frequently Ask Questions and Answers
    4. Finding Your Ads on Craigslist
    5. Posting an Ad
  7. All articles 

    1. Correct a Listing's Map Information
    2. Credit Report Service
    3. Helpful Tips on Creating a Website
    4. One Time Data Import - Landlord CSV File Specifications
    5. Third Party Syndication Common Lead Email Issue

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